Mia Bacalar Luxury Resort & Spa, Bacalar

I had an amazing stay at the hotel, enjoying stunning views and excellent service from the staff. The location is perfect for a romantic getaway with a peaceful atmosphere surrounded by nature. The rooms were beautifully designed with thoughtful amenities, though they could benefit from better ventilation. Overall, it was a fantastic experience but could improve in staffing the reservation area during busy times.

Our stay was a blissful experience. The property exudes luxury, situated right on the lake with breathtaking views. The staff was exceptionally attentive, ensuring we felt valued throughout our time there. While the restaurant offered remarkable dishes, a few minor details in the rooms still need attention as some finishing touches are in progress. Overall, it was a delicious getaway, but the unfinished aspects slightly dulled the luxurious experience I expected.

We had a delightful stay at this resort, with its beautiful lagoon views and spacious rooms. The staff truly went above and beyond to ensure our relaxation. However, some aspects of the service need improvement, particularly in communication and attentiveness, which really detracted from the luxury experience. The dining options were enjoyable, but it would be great to have more variety.

The hotel has a stunning location by a beautiful lake with breathtaking views, and the rooms are spacious and comfortable. However, the service is lacking and falls short of luxury standards, which is disappointing given the price. While the food is delicious, the inconsistent facilities and noise from construction detract from the overall experience.